COVID-19 Update

Dear Patients and Families,

 

As we continue to move through this uncertain time, we would like to continue to provide you with the best care while also considering the health and safety of you and your care team.

 

In doing so, we have modified our appointment schedules for providing well visits for patients. These visits—often known as physicals—will occur in the morning only. Should your child be scheduled for a wellness visit, and you or your child are not well, we ask that you please call us at (413) 732-5580 prior to coming to your appointment. 

 

Patients who show signs of illness will be scheduled for visits occurring in the afternoon. If your child is experiencing flu-like symptoms, please call our office to speak with a nurse before coming in for your appointment. We kindly ask that you do not bring other family members or friends with you to the appointment. Please also have only one caretaker accompany a patient.

 

These changes come in the interest of your own safety. We are fully committed to exercising the strictest disease control procedures possible. We apologize for any inconveniences that may arise with these changes, and we trust that you will play your role in ensuring the highest measure of health and safety.

 

We have also launched Virtual Telehealth visits for patients who do not have to be physically present at the office for a visit. You are required to be signed up for our patient portal MyChart in order to access these virtual appointments.

 

Please take good care, and follow the most reliable and current recommendations regarding the development of the COVID-19 pandemic on the mass.gov and CDC websites.

 

Your continued safety and well-being are our top priority. Should you require any support or assistance in light of the current COVID-19 situation, we stand ready and dedicated to serve you as best as possible. Please do not hesitate to contact us with any questions or concerns.

 

Warmly,

 

Physicians & Staff at Pediatric Care Associates

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